Frequently Asked Questions
Question - What payments do you accept?
Answer - We accept Credit and Debit card payments via CASHAPP and Paypal.
We accept cash for in person transactions. We do not accept checks at this time.
Question - Do you offer payment plans?
Answer - We do not offer any kind of payment plans. When booking an appointment a deposit of 50% is due. The rest of the payment is due by the date of the appointment.
Question - Where are you located?
Answer - We are located in Maine, however we travel often and spend time all over the country from Maine to California. Most often, we can travel most readily around the New England area for most of the year. If you need something further away, we can always plan with enough time!
Question - Who owns the photos and videos you take of me and/or my family?
Answer - You will own copies of your photos and videos, and we will also store them for you for no additional fee for 1 year. During that time, we may use the photos or videos in our own promotions if you agree and sign a waiver first.
Question - What if I am not satisfied with my video or photo or promo results?
Answer - We can offer a reshoot at a discount of 50% off. And if its promo we do not offer refunds, because the promo is fluid. Results may vary.
Any other questions don't hesitate to email or call!